The Gift Card/e-Gift Cards can be redeemed at any Taj Hotels Resorts & Palaces, Vivanta by Taj - Hotels & Resorts, The Gateway Hotels & Resorts located in India. However the same cannot be redeemed at any of the Taj Safari and Wilderness Lodges
The Gift Card/e-Gift Card is valid for spends made towards rooms, spa services, food and beverages, taxes, fees and surcharges at any Taj Hotels in India without restrictions, except for Banquets and paid-outs like car transfers, Wi-Fi, retail spends at Taj Khazana or any third party outlets at Taj properties, business centre equipment hire, hired services from third party sources, or any expenses of personal nature for which a pay-out is raised such as buying medicines, repairs of personal items etc.
The gift card shall not be valid for use at any other service establishment or for withdrawal of cash.
The Gift Card/e-Gift Card is valid for 365 days from the date of its issuance.
Multiple transactions can be performed on a gift card until the value of the card is exhausted. However an e-Gift card is valid for 1 use only.
Should your purchase value exceed the value of the Gift Card/e-Gift Card, the differential amount of such purchase should be paid at the point of sale either in cash or through a major credit/debit card, at the time of making such a purchase.
No refund, replacement or cash back would be considered against the Gift Card/e-Gift Card.
Valid Gift card/e-Gift card in its original form has to be presented at the time of availing a service.
The Gift card/e-Gift Card cannot be used for deposit, advance purchase or to secure or confirm a reservation. This Gift Card/e-Gift Card is cash equivalent. Taj is not responsible for lost or stolen cards.
Any defaced, torn, altered, spoiled or cancelled physical Gift Card is termed invalid and shall not be accepted.
Once a Gift Card/e-Gift Card is issued, the company will not entertain any request from anybody for cancellation. Redemption of Gift Card/e-Gift card by its bearer shall be valid discharge of the company's liabilities in respect of Gift Card.
No Loyalty Points can be earned on Gift card spends. Any dispute needs to be referred to the company and the decision of the company shall be final
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