Cancellation, Exchange & Returns Policy

At Giftease, we take pride in what we sell. If you are not completely satisfied with your purchase, you can return most items to us within 15 days of delivery to get a 100% refund into your Giftease.com account. Please note 15 days exchange policy is not applicable for International Shipped Orders.

We offer free and easy returns through courier pickup from most locations. You do not have to bear any courier shipping charges for returns. 

The following items cannot be exchanged for hygiene or safety reasons, unless these are returned in original  and sealed packaging : all electronic items & appliances, fine  jewellery, perfumes, media (CD/DVDs), watches, wines, confectionery and gift cards. Any personalized/ altered items cannot be returned or exchanged.

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