Products sold on Homeshop18 are brand new and 100% genuine.
Above illustrated image is for indication only. If colour preference is not available, order will shipped based on the availability of the colour.
All mobiles carry 1 Year Manufacturer Warranty.
While we make every possible attempt to accurately depict the specifications of every product, and try to obtain these specifications from reliable sources; occasionally there may be a mismatch between the features of the actual product and that depicted on our site due to factors not under our control. We, as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of such mismatch. In case you observe such a mismatch, please report here and we will try our best to get the right information posted on our site as soon as possible.
No deliveries will be done on Sundays and National Holidays.
Return & Replacement Policy: We only accept returns if the item received by you is different from what you had ordered or is received in damaged condition. Contact Homeshop18 Customer Care on 0120-6189818, within 48 hrs from the date of delivery to report Damage/Defective product. We will be unable to process the return if the concern is not raised within this stipulated period.
We will get back to you within 48 hrs of receiving your request. If your order qualifies for a return, then the return shipping costs will be borne by us. We will send you a new replacement product as soon as we receive the return package (subject to availability). Please read the Return Policy for more details.
Manufacturer Policy: For any other defect, please contact the nearest brand service centre. For the complete list of service centres, please click here. If you are unable to find a service centre, please contact us and we will do our best to assist you.
Preserve Invoice Copy for warranty and future references.
Please produce the original invoice at the service centre for quick assistance.
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