RETURNS & EXCHANGES

The following Return Policy only applies to online purchases made through www.forever21.com.

 

1. FINAL SALES: All sales of Gift cards, e-gift certificates, cosmetics, jewelry and items marked as Sale are final.
2. FINAL SALE items cannot be returned for exchange, credit, or refunds.
3. For all other items, to be eligible for an exchange, credit or refund as described below, the merchandise must be returned unworn with tags and sanitary liner (for swimwear) intact and must be accompanied by the original return form and customs documents (if applicable). Please note that refunds are only available for online purchases returned by mail.

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RETURNS & EXCHANGES

SHIPPING