Easy Replacement policy of infibeam

What is Infibeam’s return policy across product categories?

  • Customers may notify us of any manufacturing defect or damages within 72 hours from the delivery. We will replace the defective/damaged product with a brand new product at no extra cost. In case issues are reported after 72 hours, Infibeam reserves the right to reject the complaint at its discretion.
  • Infibeam will try to replace the specific product ordered. However, the company reserves the right to offer an alternate product in case the product is Out of Stock or Discontinued by the manufacturer.
  • The return policy is also not valid for Perishable products such as Cakes, Flowers, chocolates, etc. Should customers come across any issue with such products, they are advised to contact our customer support team within 24 hours, failing to which we may decide not take a request for replacement/refund.
  • Damages due to normal wear & tear and negligence on part of the customer or Digital content such as e-books is not returnable at all.

Read more on infibeam website : visit infibeam