offer 15 days "No Questions Asked Returns/Replacement Policy" for our Lovely customers. That means you can return the product even if you don't even like the color, design, fit, quality, ANY other reason on Earth. These 15 days are calculated from the day when you received your products.
Just do the following for a QUICK solution:
1. Immediately send an email at [email protected] with your order number and Product SKU code with a small line explaining why are you returning it. You can even call up our customer care at 1800-10-222-19 from Mon to Sat 11am to 5pm to do the same.
2. Make sure you mention that you want to RETURN or REPLACE the product. In case you want a Replacement, it will be wonderful to know what product/size you want this product to be replaced with.
3. When your return is booked by our customer care dept., you will be duly informed. The pick up guy will come within 3-6 business days to pick your stuff. Make sure on below:
1. The products are UNUSED and with original price tag intact.
2. Pack the product in original nineteen box and cover it in the original plastic bag or some other strong plastic bag available at home.
3. Stick the Return Label you have got in this packet on the outer side of the plastic bag.
4. Don't forget to mention the order Id on the return label.
5. Now just hand over this box to the pick up guy. THAT'S IT!!! :)
Read more on website : visit Shopnineteen
