Return Policy

What is the 30 Day Replacement Guarantee? How do I get a defective item replaced? What if the product does not fit me?
All products sold at Voylla.com are covered under our 30 Day Replacement Guarantee. Notify us of problems, fitting issues, damages or defects within 30 days from the date of delivery, and we will either refund your money or send a replacement product to you, provided the procedure below is followed.

How do I cancel an order on Voylla.com?
Cancellation before product has shipped:

  • If you cancel your order before your product has shipped, we will refund the entire amount.

Cancellation after product has shipped:

  • If your product has shipped but has not yet been delivered, contact Customer Service and inform them of the same.
  • If you received the product, it will be eligible for replacement if it is defective or has incorrect size. See 30 Day Replacement Guarantee for further details.

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